We are here to help!

The easiest way to talk to us is to email us at Please include your wallet public address (not secret key) and any other information that would help us help you.

Support is usually available within 15 minutes from 9am - 9pm Pacific Time 7 days of the week. If you write to us, you’ll get a reply within a day.

Some reminders:

  • We don’t have your recovery phrase and will never ask you for it.
  • Never share your recovery phrase with anyone.

Stay safe out there!